
SquadStack.ai
Human+ AI based Voice Agent For Customer Support
About SquadStack.ai
Squadstack.ai is an AI-powered voice automation tool built for sales, support, and collections teams that need to scale customer conversations without increasing operational headcount. Combining advanced voice AI with human expertise, squadstack.ai enables high-performing teams to automate thousands of personalised discussions per day, while maintaining quality and compliance.
The tool is powered by voice AI agents trained on over 600 million honest conversations, with industry-specific models, <700 ms response latency, and deep CRM and backend integrations. Squadstack.ai helps businesses in BFSI, EdTech, D2C, healthcare, and more unlock up to 60% in cost savings while improving conversions and customer satisfaction.
Key Features
AI-Powered Voice Agents Built to Sell and Support
Deploy human-like AI agents that handle conversations across sales, service, and support workflows. These agents are trained to understand customer intent, personalise every interaction, and deliver outcomes that drive business growth.
Omnichannel Automation with Human Escalation
Orchestrate customer workflows across channels, including voice, WhatsApp, SMS, and human agents. Squadstack.ai's AI knows when to escalate to a real agent and keeps the conversation seamless throughout the journey.
Real-Time Agent Assist
Support your human sales and support reps with live scripting, real-time prompts, and objection handling based on customer data and previous interactions, and integrated deeply with your CRM and tools.
Automated Quality Checks (AQC)
AI reviews every call to ensure compliance, adherence to scripts, and outcome tracking, eliminating the need for random audits and reducing QA costs significantly.
Sales Optimised Voice AI
Squadstack.ai’s voice agents are built with a strong sales focus. They detect upsell or cross-sell signals, autonomously collect payments or renewals, and route qualified leads directly to closing teams.
Multilingual and Multi-Vertical Models
Support for over 135 languages and dialects with contextual fluency. Industry-trained models ensure higher accuracy for sectors like BFSI, healthcare, EdTech, real estate, and D2C.
Scalable Infrastructure for High Volume Calling
Capable of executing 100,000+ personalised calls daily with real-time latency of <700 ms, tightly integrated with customer databases, CRMs, and backend systems.
Enterprise-Grade Security and Compliance
Designed for regulated industries with complete adherence to ISO 27001, GDPR, and RBI standards. Includes audit trails, access control, and encrypted data pipelines.
Target Audience
Squadstack.ai is ideal for fast-growing businesses and large enterprises that want to automate high-volume, high-value voice interactions without compromising personalisation, compliance, or ROI.
Best suited for:
CX and Operations Heads in BFSI and Fintech
EdTech and HealthTech Sales Teams
D2C and E-commerce Operations
Collections and Renewals Managers
Enterprises seeking 24/7 voice automation at scale
What SquadStack.ai does
AINave analysisAutomates high-volume outbound and inbound customer voice conversations for sales, support and collections, with handoff to human agents when needed.
- Best for
- Sales and support teams at consumer brandsCX and operations heads in BFSI and fintechEdTech and healthtech sales teamsD2C and e-commerce operations teams
- Use it to
- Personal loan and credit card sales calls
- Demat and brokerage account opening
- EMI and loan collections
- Lead qualification and appointment booking
- Rider hiring and seller onboarding
- Abandoned cart and order follow-up calls
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