Easedial
Cloud-based business phone system and AI contact center
About Easedial
EaseDial Business Phone is a modern cloud telecommunications and contact center platform built to help businesses manage customer communications effortlessly from anywhere. Designed for sales teams, customer support desks, and growing enterprises, EaseDial replaces clunky legacy hardware with an intuitive, browser- and app-based phone system.
With EaseDial, businesses can set up local and toll-free virtual numbers in minutes, configure multi-level IVR menus, and route incoming calls intelligently to the right agents or departments. Built-in AI capabilities—including live call transcription, automated call summaries, and real-time sentiment tracking—give teams actionable insights on every conversation while reducing manual post-call work.
Key capabilities include:
- Virtual business phone numbers with instant provisioning
- Smart call routing, call queues, and customizable IVR workflows
- AI-powered live transcription, sentiment analysis, and call summaries
- Call recording, voicemail-to-email, and real-time analytics dashboards
- Seamless CRM integrations to sync call logs and customer data automatically
Whether your team works remotely, in-office, or hybrid, EaseDial Business Phone delivers crystal-clear voice quality, enterprise-grade reliability, and the automation tools needed to convert leads faster and elevate customer support.
What Easedial does
AINave analysisBusinesses run their phone lines, call routing, contact center queues and AI call answering from one cloud system.
- Best for
- Sales teamsCustomer support teamsCall center managersGrowing businesses with phone-based customer contact
- Use it to
- Set up virtual business phone numbers and extensions
- Route inbound calls with IVR menus and skills-based queues
- Answer routine calls with an AI voice agent and hand off to staff
- Run outbound campaigns with preview, progressive or predictive dialing
- Record, transcribe and summarize calls for quality review
- Monitor live calls with supervisor listen, whisper and barge
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