Overview
SIGNAL World Tour in Sydney is a one day, in person forum designed to bring together business and technology leaders to explore the future of AI powered customer engagement. The event aims to fuse strategic discussions with practical insights, enabling attendees to network with peers and hear from Twilio executives and regional technology pioneers. The day centers on sessions that connect strategy, architecture, and execution, with a focus on measurable transformation through intelligent customer experiences. The Sydney edition takes place at ILUMINA in the heart of the city, with a program that blends keynote moments, panel discussions, live demonstrations, and hands-on sessions that illuminate Twilio’s roadmap and real world implementations.
Agenda
Program: 9 AM – 5 PM local time. The day opens with registration and coffee, followed by a keynote and customer spotlight exploring the roadmap ahead for AI powered engagement. Key sessions include:
- 30 mins: Fuel and Connection – an intro to aligning teams and aligning resources for immediate value
- 45 mins: The Roadmap Ahead – Twilio leadership presents the near term and long term vision for engagement technology
- 30 mins: Industry Insights – a deep dive into current trends and technologies shaping the space
- 30 mins: Twilio Product Keynote and Live Demo – practical demonstrations of new capabilities
- 90 mins: Architects of the Possible – breakout sessions focused on scalable architectures and best practices
- 30 mins: Headline Speaker and Live Demos – a high impact session with live builds
- 40 mins: The Builder Hub – reception and hands on activations to test new features and discuss use cases
This schedule is designed to balance plenary content with opportunities for hands on exploration and peer networking. Timings are indicative and subject to change, with final details published closer to the event date.
Speakers
The event features enterprise technology leaders and Twilio executives, including notable regional speakers.
- Khozema Shipchandler — Chief Executive Officer, Twilio
- Chris Koehler — Chief Marketing Officer, Twilio Additional speakers and detailed agendas are presented on the event site and speaker pages as they are confirmed. Attendees can expect a mix of keynote talks, customer spotlights, and technical deep dives.
Venue and Format
Location: ILUMINA, 1 Elizabeth St, Sydney, NSW 2000, Australia. The format is in person with opportunities for Q&A, live demos, and interactive sessions. The event is curated for senior leaders and decision makers seeking practical strategies to accelerate adoption of AI-powered engagement. Attendees will have access to networking moments throughout the day and the chance to engage with Twilio product experts and regional peers.
Who Should Attend
This exclusive forum is crafted for business and technology leaders who are driving digital transformation, customer engagement strategies, and enterprise AI initiatives. It is suitable for C level executives, heads of technology, architects, product leads, customer success leaders, and engineers interested in scalable, data-driven engagement solutions.
FAQs
- How do I register? Submit your attendance request via the event page. Each attendee requires a separate approval and registration link.
- Is attendance virtual available? This is a fully in-person event with on site sessions and demonstrations.
- What is the cost? Attendance is complimentary for approved Twilio customers, partners, and prospects. Travel and accommodation are the responsibility of attendees.
- What about dietary restrictions? Meals and refreshments are provided; indicate dietary requirements during registration.
Why attend
The event is designed to unlock practical insights that attendees can apply within their own organizations to drive measurable business outcomes, including revenue growth, improved operational efficiency, and more seamless customer journeys. It provides access to a curated peer group, live demonstrations, and an exclusive view into Twilio’s roadmap and product direction. Attendees leave with actionable ideas, new connections, and a clearer path to implementing AI driven customer experience strategies.
