What is Unthread?
Unthread is an AI-powered customer support tool that enhances your Slack workspace. It transforms support requests into prioritized tickets and suggests responses. Collaborate easily with team members, tag colleagues, and track ticket histories. Unthread also provides valuable analytics to improve support performance. Deliver exceptional service and timely resolutions, all within Slack. It's the perfect solution for modern customer support teams.
Top Features
- Transforms support requests into prioritized tickets
- AI-powered response suggestions for quick replies
- Collaboration tools for team members
- Tag colleagues and leave comments on tickets
- Detailed reports and analytics on performance
