What is Converso.io?
Converso.io revolutionizes customer support with its AI-powered tool. It works across webchat, WhatsApp, and SMS, handling basic inquiries. This allows human agents to focus on complex issues. The AI assistant provides fast, accurate responses, retrieves knowledge base data, and switches to human agents when needed. With a user-friendly portal, businesses can boost support efficiency and enhance customer experience effortlessly.
Top Features
- AI-powered responses for quick customer inquiries.
- Seamless integration across webchat, WhatsApp, and SMS.
- Customizable AI assistants for unique business needs.
- Centralized messaging for team collaboration.
- Access to chat history and documents in a user portal.
