Aide

Aide is an AI tool that revolutionizes customer support. It offers smart suggestions and analytics to improve response times and satisfaction. By identifying common issues, Aide helps teams respond quickly and efficiently. It enhances knowledge sharing and onboarding for new agents. With ongoing learning and semantic analytics, Aide empowers teams to adapt strategies based on customer behavior. Automations free up time for meaningful tasks. Try Aide today!

Top Features

• AI-driven suggestions for faster customer responses.
• In-depth analytics for ongoing improvement.
• Knowledge management for effective information sharing.
• Seamless integration with Front and Zendesk.
• Automations to reduce repetitive tasks.
• Active learning for improved accuracy over time.
• Enhanced onboarding processes for new agents.